BOOKING TERMS + CONDITIONS



RESERVATION DEPOSIT
  • $500 deposit is required to confirm reservation
  • Full payment is due 45 days prior to arrival
  • $300 Refundable Security Deposit is required


  • TERMS AND CONDITIONS
  • All rates are subject to Hawaii Tax of 13.42%
  • Stays less than 10 nights incur a $175 cleaning fee
  • One week minimum stay in high season
  • Five night minimum stay in standard and value season
  • Short stays accepted for fill in dates ONLY
  • Rates are based on occupancy up to 4 persons
  • Credit Cards, Paypal, VRBO payments & Checks are accepted
  • Rates do not include daily housekeeping
  • Guests must be 21 to reserve this unit
  • No smoking allowed anywhere in unit or lanai
  • Hale Ono Loa is a non-smoking property
  • No pets allowed
  • Check In: 3 pm and Check Out: 11 am



  • CANCELLATION POLICY

  • Deposit is refundable, less $250 admin fee, if canceled at least 60 days prior to check in.
  • Deposit is forfeited if canceled 59 days or less prior to check in.
  • Security Deposit is refunded within 14 days after check out, once unit has been inspected for damages and/or missing items.
  • Unfortunately, we cannot offer refunds due to last minute emergencies.
  • Guests are advised to consider TRAVELER’S INSURANCE.